Our opening hours
Homestore is open to the public from 10 am until 4 pm, Monday to Friday.
How to contact us
You can call us from 9 am until 5 pm every weekday on 020 8519 6264.
Where we work
Homestore collects furniture from seven boroughs: Hackney, Islington, Barking & Dagenham, Redbridge, Tower Hamlets, Waltham Forest, and Newham. If you would like to donate furniture outside of these boroughs, visit the Furniture Reuse Network to find a furniture project near to you.
Donating furniture
We collect good quality second hand furniture. Please call us and we will carry out a telephone assessment of your donation and arrange a free collection.
Referring people to Homestore
We accept referrals from local authorities, housing associations, women's refuges, older people's services, and many other other community and voluntary organisations.
Registering yourself as a Homestore customer
In order to buy furniture from Homestore, you must be able to prove that you are on a low income, in receipt of benefits or have some other clear need.
Homestore sells good quality used furniture at affordable prices to people on a low income
The way we work is simple: our staff and volunteers pick up unwanted furniture free of charge, sell it in our Stratford warehouse at a low cost, and deliver it free of charge. We also provide paint and brand new kitchen appliances at budget prices.
The people who buy furniture might be newly housed ex-homeless people; they might be victims of domestic abuse; they might be unemployed; or they might just be struggling to make a low income cover everything. An empty flat or house can be very demoralising. Homestore recognises the importance of making where you live into a home, helping people to avoid debt and increasing the chances that people will remain in stable housing. 
Homestore doesn't just benefit customers. Furniture which might otherwise have gone to landfill is reused, which helps the environment. And our team of volunteers, who give their time to make Homestore a warm and welcoming environment, are at the heart of the work that we do. "I was told about Homestore by someone in one of the many offices I had to go to in order to sort out my accommodation. I really, really appreciated the service. They were very fast, they helped me a great deal."
Over 1,600 people furnish their homes through Homestore every year. Click here to read some of their stories. 
