Our impact
At QSA we're committed to measuring the effectiveness of what we do, and reflecting on the results. We do this is a variety of ways, from recording statistics to asking our users about how their lives have improved and where our support could go further. This drives our learning and service development process: we really do put people on low incomes at the centre of what we do, and how we do it.

"Everyone I've met from QSA has been very sensitive and understanding. All of you, you deal with people at their lowest ebb, it's just amazing. I think you really know how to be with them, there in the moment. I would recommend QSA in a heartbeat. If you go to some huge organisation, they're not going to give you that warm feeling, that contact, that connection." Nora, QSA client






